Confidence Through Health

Correcting Health Insurance Coverage w/ Neal Shah

Episode Summary

Insurance companies have been increasing the rate of claim denials over the past few years. Neah Shah and his team at Counterforce Health have created tools using AI to help us all reverse the denials and get the most out of our health insurance coverage.

Episode Notes

Neal Shah didn't start out in life to change the healthcare system but after seeing the result of denied insurance claims in his own life, he set out to create a solution. Getting the coverage our premiums pay for shouldn't be an additional stressor added to the medical situation we are dealing with. Neal explains:

• How Consumers Can Use AI to Fight Claims - Insurance companies are weaponizing AI while doctors and patients are still using pen and paper. Neal outlines how patients can use tools available right now to appeal insurance claims and fight back.
• Your Healthcare Rights Playbook - Neal breaks down what patients and their advocates need to attain in simple layman’s terms in order to best challenge insurance appeals.
• A Three-Layer Solution for American Healthcare - Neal shares his comprehensive approach for how healthcare can be improved in this country via universal catastrophic coverage, expanded HSAs and subscription-based healthcare models that can eliminate the insurance bureaucracy.

Neal Shah is the CEO of CareYaya Health Technologies, a social enterprise and research lab advancing health equity for aging populations that was named one of America’s Top 50 Startups in 2024. He also serves as Chairman of Counterforce Health, an AI platform for navigating insurance claim denials. His new book Insured to Death:How Health Insurance Screws Over Americans - And How We Take It Back is a searing exposé-meets-survival-guide, ripping the lid off America’s denial-driven insurance machine that's bankrupting families and costing lives.